Jean-Yves SINGERY

41 ans, marié, deux enfants
jys@singery.org
download cv.doc

Research & Development Director

Work Experience

CENTILE  – R&D

Since 2005

R&D Director

  • Management  / architecture / development
    • Management of 10 engineers.
    • Multi-enterprise architecture in IntraSwitch (study/dev).
    • FileServer architecture in IntraSwitch (study/dev Directory structure).
    • DataModule architecture (study only)
    • Residential architecture (study, IVR, RoutePhonelet and EPM parts)
    • MediaServer Multi-Codecs/Multi Core enhancement (G729, GSM, ILBC).
    • New modular architecture (IS 8.0:study of SIPServlets, and start of the SIPX project)

2003 – 2005

R&D Manager

  • Development / Management:
    • Management of 4 engineers.
    • ACD Manager development + ACD IVR scripts.
    • Add conferencing capabilities to MediaServer.
    • Create ConferenceBridge scenario for IVREngine.
    • Add RTP relay capability to MediaServer.

1999 – 2003

Senior Software Engineer

  • CTI/IVR/MediaServer development:
    • Study and continue the JTAPI CTI development.
    • Development of the integrated IVR Engine
    • Development of a JAVA based MediaServer. (for codec G711U and G723.1)
  • Study, dev Reliability/Hosted iPBX:
    • Study and development of some watchdog and takeover capabilities for IntraSwitch modules (JVM).

Western Telecom – R&D

1999 – 1997

R&D Director

  • Development / Management / Operational:
    • Work on the reliability and the scalability of the PC Switch solution.
    • Development of an IP unified voicemail (email, chat, voice, fax).
    • Management of 10 persons.

1997 – 1998

R&D Manager

  • Development of a PC based  Telecom Switch (Dialogic boards)
    • Study, dev, of this PC Switch.
    • Management of 5 persons.

Vocatex – R&D

1996 – 1997

Technical Manager

  • Development / Management / Techologic research
    • Dev of a third party data base access (with ODBC)
    • IVR and Call Center deployment
    • ASR, TTS boards integration.
    • Management of 3 persons.
1995 – 1996

Software Manager

  • Development / Management / deployment
    • CTI projects.
    • Call-centers dev and deployments.
    • Management of 2 engineers.

1994 – 1995

Software Engineer

  • Development
    • IVR developments.
    • Multi-task kernel for IVR on top of DOS

Education

1990 – 1993 Top Engineering School EPITA (Masters degree in Industrial Information and Artificial Intelligence)
1987 – 1989 Math Sup., Math Spé. + computer and electronic (two years preparatory top school at EFREI)
1986 BAC D (High School graduate in Math, Sciences and biology)

Skills

Technical (Computer Science)
  • Computer languages: JAVA, POO, C/C++, LISP, SQL, Tcl…
  • Tools/EDI: JBuilder, Eclipse, Delphi, Microsoft Visual Studio, Windev.
Technical (Telecoms)
  • VoIP protocols: SIP, MGCP, SCCP.
  • PBX inter-connexion: ATT, ALCATEL, Bosh Telecom, Matra, Ericsson.
  • Network dev: TCP, UDP (RTP) mainly in JAVA
Technical (IT & others)
  • Operating System: Windows, Linux, DOS.
  • Telephony board integration: Dialogic, NMS, Aculab, Scott.
  • Telephony network: RNIS, SS7.
  • Computer hardware knowledges: processors/memory/HardDrive/MotherBoard…
Management (Tasks, Project, People)
  • Manage the development in a team of 10 engineers.
  • Find the good architectures for our telephony projects.
  • Maintain and program some difficult parts of the product.
IntraSwitch Modules Expertise
  • IVR Engine: entire development since the beginning.
  • IVR Service applications: dev and maintenance of the whole scripts.
  • Media Server: Media resource, codec conversion, conference resource, RTP relay.
  • ACD Server: Operators and queuing management linked with IVR capabilities.
  • EndPoint Management engine: Devices, CallControl and scripts management for endpoints.
  • Conference Bridge.
  • RoutePhonelet: Dialplan, RCR, emergency numbers…

Languages

French

Native language

English

Useful working knowledges

Miscellaneous

Other Interests

Tennis, computers, strategic games.

Business Activity Wishes & Tastes

High level IT developments with a good team spirit.